Surcharge A surcharge of $20.00 plus GST for orders under $500 excluding GST will be applied.
Residential Delivery Surcharge
A surcharge of $25.00 plus GST will be applied to an order if the delivery address is a residential address or a business address that is not always attended 9am to 5pm Monday to Friday.
This surcharge is addtional to the above surcharge if applicable.
Delivery Free delivery for orders over $500 excluding GST, exceptions may apply to remote locations.
Minimum Order Value Our minimum order value is $100 excluding GST.
Invoice Change Fee
An administration fee of $25 plus GST will be charged for changes to an invoice.
Prices All prices exclude 10% GST unless otherwise stated.
30 day terms are offered to account customers. A statement will be issued to those customers that have an outstanding balance at the end of each month.
For non account customers (cash sale customers) payment is required prior to the despatch of the order from our warehouse.
Payment can be made by Visa, MasterCard, American Express, Direct Deposit or Cheque. Credit card payments incur a 1% transaction fee.
A credit application form to establish a 30 day account is available on request.
Returns & Credits The return of incorrect or faulty product will be accepted and a credit issued. The cost of the return of these goods will be at the expense of Tony Colyer Pty Ltd.
The return of product in original packaging and not laundered where the customer has ordered incorrectly or has changed their mind, may be accepted at the discretion of Tony Colyer Pty Ltd. The cost of the return of the product(s) will be at the expense of the customer. A $25.00 restocking will apply and no credit or refund will be issued for freight fees or other charges.
Credits for product returned after the 25th of the month may not be processed until the following month.